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Android Upgrade Procedure


Please select your phone or tablet below and follow the steps outlined to perform the upgrade.

Samsung Galaxy Nexus GT-I9250T (Android 4.1.0) > Open PDF

Samsung Galaxy Note SGH-I717 (Android 4.0.4) > Open PDF

Samsung Galaxy S II GT-I9100M (Android 4.0.3) > Open PDF

Samsung Galaxy S II HD LTE SGH-I757 (Android 4.0.3) > Open PDF

Samsung Galaxy S II LTE SGH-I727R (Android 4.0.3) > Open PDF

Samsung Galaxy S II X SGH-T989D (Android 4.0.3) > Open PDF

Samsung Galaxy Tab 8.9 SGH-I957 (Android 4.0.3) > Open PDF

Samsung Galaxy Tab 10.1 GT-P7500 (Android 4.0.3) > Open PDF

Samsung Galaxy S Vibrant GT-I9000 (Android 2.3.3) > Open | Close


The Android 2.3 platform introduces many new and exciting features for users. Here's a short list of some of the new features and technologies.
For detailed information please visit Google's Android page: http://developer.android.com/sdk/android-2.3-highlights.html#UserFeatures

With Android 2.3 Enjoy:


User Interface updates for simplicity and speed
Faster, more intuitive text input
One-touch word selection and copy/paste
Improved power management
Better performance for gaming

Software Enhancement:


Android 2.3.3 (Gingerbread) upgrade

Equipment Requirement:


Samsung Kies, version 2.0.2.11071_128 or later
Data Link Cable, APCBU10BBE.
PC with standard USB port and the following system requirements.

System Requirement:


Item Requirements
Operating system (OS) Windows XP (32/64 bit), Windows Vista (32/64 bit) or Windows 7 (32/64 bit)
*Windows XP 64 bit or Vista 64 bit requires the installation of .NET.
CPU Intel® Core 2 Duo 2.0GHz or greater (recommended)
Memory capacity (RAM) size 1.00 GB (recommended)
Free disk space 500 MB or greater
Resolution 1024 X 768 (600), at least 32 bits
Required software .Net Framework 3.5 sp1 or later
Windows Media Player 10 or later
ActiveSync (Windows XP) or Device Center (Windows Vista or later)
DirectX 9.0C

Getting Samsung Kies:


To get the latest version of Samsung Kies, visit the www.samsungapps.com and download Kies to a folder on your PC desktop.

Installing Samsung Kies:


1) Open Samsung Kies folder on PC desktop and double click Kies icon to install program.

GT-I9000 Galaxy S Vibrant Software Upgrade Procedure:


1) Run Samsung Kies program.
2) Connect data cable to PC USB port.
3) Power on device and connect to data cable.
4) Wait for Samsung Kies to recognize the device.
5) Samsung Kies will display pop-up window to alert if there is a software update available. Click to begin software upgrade process.
6) Click
7) Select information saving option.
8) Click
9) Select items to back up and click , or click to skip internal memory data backup.
10) Firmware upgrade in process. Do not disconnect the cable from the PC.
11) Firmware upgrade complete. Click

Samsung Galaxy S Fascinate 3G+ SGH-T959D (Android 2.3.3) > Open | Close


The Android 2.3 platform introduces many new and exciting features for users. Here's a short list of some of the new features and technologies.
For detailed information please visit Google's Android page: http://developer.android.com/sdk/android-2.3-highlights.html#UserFeatures

With Android 2.3 Enjoy:


User Interface updates for simplicity and speed
Faster, more intuitive text input
One-touch word selection and copy/paste
Improved power management
Better performance for gaming

Software Enhancement:


Android 2.3.3 (Gingerbread) upgrade

Equipment Requirement:


Samsung Kies, version 2.0.2.11071_128 or later
Data Link Cable, APCBU10BBE.
PC with standard USB port and the following system requirements.

System Requirement:


Item Requirements
Operating system (OS) Windows XP (32/64 bit), Windows Vista (32/64 bit) or Windows 7 (32/64 bit)
*Windows XP 64 bit or Vista 64 bit requires the installation of .NET.
CPU Intel® Core 2 Duo 2.0Ghz or greater (recommended)
Memory capacity (RAM) size 1.00 GB (recommended)
Free disk space 500 MB or greater
Resolution 1024 X 768 (600), at least 32 bits
Required software .Net Framework 3.5 sp1 or later
Windows Media Player 10 or later
ActiveSync (Windows XP) or Device Center (Windows Vista or later)
DirectX 9.0C

Getting Samsung Kies:


To get the latest version of Samsung Kies, visit the www.samsungapps.com and download Kies to a folder on your PC desktop.

Installing Samsung Kies:


1) Open Samsung Kies folder on PC desktop and double click Kies icon to install program.

SGH-T959D Galaxy S Fascinate Software Upgrade Procedure:


1) Run Samsung Kies program.
2) Connect data cable to PC USB port.
3) Power on device and connect to data cable.
4) Wait for Samsung Kies to recognize the device.
5) Samsung Kies will display pop-up window to alert if there is a software update available. Click to begin software upgrade process.
6) Click
7) Select information saving option.
8) Click
9) Select items to back up and click , or click to skip internal memory data backup.
10) Firmware upgrade in process. Do not disconnect the cable from the PC.
11) Firmware upgrade complete. Click

Samsung Galaxy S Fascinate 4G SGH-T959 (Android 2.3.3) > Open | Close


The Android 2.3 platform introduces many new and exciting features for users. Here's a short list of some of the new features and technologies.
For detailed information please visit Google's Android page: http://developer.android.com/sdk/android-2.3-highlights.html#UserFeatures

With Android 2.3 Enjoy:


User Interface updates for simplicity and speed
Faster, more intuitive text input
One-touch word selection and copy/paste
Improved power management
Better performance for gaming

Software Enhancement:


Android 2.3.3 (Gingerbread) upgrade

Equipment Requirement:


Samsung Kies, version 2.0.2.11071_128 or later
Data Link Cable, APCBU10BBE.
PC with standard USB port and the following system requirements.

System Requirement:


Item Requirements
Operating system (OS) Windows XP (32/64 bit), Windows Vista (32/64 bit) or Windows 7 (32/64 bit)
*Windows XP 64 bit or Vista 64 bit requires the installation of .NET.
CPU Intel® Core 2 Duo 2.0Ghz or greater (recommended)
Memory capacity (RAM) size 1.00 GB (recommended)
Free disk space 500 MB or greater
Resolution 1024 X 768 (600), at least 32 bits
Required software .Net Framework 3.5 sp1 or later
Windows Media Player 10 or later
ActiveSync (Windows XP) or Device Center (Windows Vista or later)
DirectX 9.0C

Getting Samsung Kies:


To get the latest version of Samsung Kies, visit the www.samsungapps.com and download Kies to a folder on your PC desktop.

Installing Samsung Kies:


1) Open Samsung Kies folder on PC desktop and double click Kies icon to install program.

SGH-T959 Galaxy S Fascinate Software Upgrade Procedure:


1) Run Samsung Kies program.
2) Connect data cable to PC USB port.
3) Power on device and connect to data cable.
4) Wait for Samsung Kies to recognize the device.
5) Samsung Kies will display pop-up window to alert if there is a software update available. Click to begin software upgrade process.
6) Click
7) Select information saving option.
8) Click
9) Select items to back up and click , or click to skip internal memory data backup.
10) Firmware upgrade in process. Do not disconnect the cable from the PC.
11) Firmware upgrade complete. Click

Samsung Galaxy S Captivate SGH-I896 (Android 2.3.3) > Open | Close


The Android 2.3 platform introduces many new and exciting features for users. Here's a short list of some of the new features and technologies.
For detailed information please visit Google's Android page: http://developer.android.com/sdk/android-2.3-highlights.html#UserFeatures

With Android 2.3 Enjoy:


User Interface updates for simplicity and speed
Faster, more intuitive text input
One-touch word selection and copy/paste
Improved power management
Better performance for gaming

Software Enhancement:


Android 2.3.3 (Gingerbread) upgrade

Equipment Requirement:


Samsung Kies, version 2.0.2.11071_128 or later
Data Link Cable, APCBU10BBE.
PC with standard USB port and the following system requirements.

System Requirement:


Item Requirements
Operating system (OS) Windows XP (32/64 bit), Windows Vista (32/64 bit) or Windows 7 (32/64 bit)
*Windows XP 64 bit or Vista 64 bit requires the installation of .NET.
CPU Intel® Core 2 Duo 2.0Ghz or greater (recommended)
Memory capacity (RAM) size 1.00 GB (recommended)
Free disk space 500 MB or greater
Resolution 1024 X 768 (600), at least 32 bits
Required software .Net Framework 3.5 sp1 or later
Windows Media Player 10 or later
ActiveSync (Windows XP) or Device Center (Windows Vista or later)
DirectX 9.0C

Getting Samsung Kies:


To get the latest version of Samsung Kies, visit the www.samsungapps.com and download Kies to a folder on your PC desktop.

Installing Samsung Kies:


1) Open Samsung Kies folder on PC desktop and double click Kies icon to install program.

SGH-I896 Galaxy S Captivate Software Upgrade Procedure:


1) Run Samsung Kies program.
2) Connect data cable to PC USB port.
3) Power on device and connect to data cable.
4) Wait for Samsung Kies to recognize the device.
5) Samsung Kies will display pop-up window to alert if there is a software update available. Click to begin software upgrade process.
6) Click
7) Select information saving option.
8) Click
9) Select items to back up and click , or click to skip internal memory data backup.
10) Firmware upgrade in process. Do not disconnect the cable from the PC.
11) Firmware upgrade complete. Click

Samsung Apollo GT-I5800 (Android 2.2) > Open | Close


The benefits of this upgrade include:


Adobe Flash Player 10.1 - for a better web browsing experience
Faster Performance - faster website loading and device navigation
Better for Business - with enhanced exchange integration and new security features

Software Enhancement:


Android 2.2 (Froyo) upgrade

Equipment Requirement:


Samsung Kies, version 2.0.011014_49 or later
Data Link Cable, APCBU10BBE.
PC with standard USB port and the following system requirements.

Item Requirements
Operating system (OS) Windows XP (32/64 bit), Windows Vista (32/64 bit) or Windows 7 (32/64 bit)
*Windows XP 64 bit or Vista 64 bit requires the installation of .NET.
CPU Intel® Core 2 Duo 2.0Ghz or greater (recommended)
Memory capacity (RAM) size 1.00 GB (recommended)
Free disk space 500 MB or greater
Resolution 1024 X 768 (600), at least 32 bits
Required software .Net Framework 3.5 sp1 or later
Windows Media Player 10 or later
ActiveSync (Windows XP) or Device Center (Windows Vista or later)
DirectX 9.0C

Getting Samsung Kies:


To get the latest version of Samsung Kies, visit the www.samsungapps.com and download Kies to a folder on your PC desktop.



Installing Samsung Kies:


1) Open Samsung Kies folder on PC desktop and double click Kies icon to install program.

GT-I5800 Apollo Software Upgrade Procedure:


1) Run Samsung Kies program.
2) Connect data cable to PC USB port.
3) Power on device and connect to data cable to device.
4) Wait for Samsung Kies to recognize the device.
5) Samsung Kies will display pop-up window to alert if there is a software update available. Click to begin software upgrade process.
6) Click
7) Select information saving option.
8) Click
9) Firmware upgrade in process. Do not disconnect the cable from the PC.
10) Firmware upgrade complete. Click

For assistance or questions relating this process please contact Samsung Social Hub Support at 1-800-751-4078.
Hours of operation: 8:30 am – 8:00 pm, Monday to Friday


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