Home Appliances

Benefits of the Service

Take advantage of the Elite Service benefits that include a dedicated team of concierge Agents and a one-time complimentary in-home tutorial.

How to Get an In-Home Tutorial

Request your in-home tutorial by calling the concierge support line*
*Offer valid only where service is available. You must call the concierge support line within two months of purchase and before 12/31/2016. For models RF22K9581SG/AA, RF22K9581SR/AA, RF28K9580SG/AA, RF28K9580SR/AA you must call the concierge support line within two months of purchase and before 12/31/2017.

Phone: 888-480-5674
Hours: Mon - Sun: 9am - 9pm EST

Samsung Elite Service image

Home Appliance Eligible Models

Refrigerator
RF22K9381SG/AA RF22K9381SR/AA RF22K9581SG/AA RF22K9581SR/AA
RF23J9011SG/AA RF23J9011SR/AA RF24J9960S4/AA RF28HMELBSR/AA
RF28K9380SG/AA RF28K9380SR/AA RF28K9580SG/AA RF28K9580SR/AA
RF28K9070SG/AA RF28K9070SR/AA RF34H9950S4/AA RF34H9960S4/AA
RS27FDBTNSR/AA      
Electric Range
NE58H9970WS/AA NE58K9850WG/AA NE58K9850WS/AA  
Gas Range
NX58K9850SG/AA NX58K9850SS/AA NX58H9950WS/AA NY58J9850WS/AA
TVs
Samsung SUHD TV image

Benefits of the Service

Call us to speak to an Agent who can:
- Troubleshoot your TV with remote management technology
- Check for the latest software
- Help calibrate your settings
- Set up an in-home repair service

Phone: 888-480-5674
Hours: Mon - Fri: 9am - 7pm EST

TV Eligible Models

UN65JS9500FXZA/AA UN78JS9500FXZA/AA UN88JS9500FXZA/AA UN65KS9800FXZA/AA
UN78KS9800FXZA/AA UN88KS9800FXZA/AA    

Registration

Ensure peace of mind and quality service for your product by registering online.
Phone Support
888-480-5674
TVs
Mon – Fri : 9 am – 7 pm EST
Home Appliances
Mon – Sun: 9 am – 9 pm EST